Our policy lasts 100 days. If 100 days have gone by since the delivery of your product, unfortunately, we can’t offer you a refund or exchange.
To complete your return, we may require a receipt or proof of purchase.
Please do not send your purchase back before receiving a return label from us.
Refunds (if applicable)
Once your return is received and inspected, . We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.