The default currency of this on-line store is USD. We use Shopify which provides a convenient solution for securing on-line payment but only allow one currency. You can change the currency in the menu to see the price in your currency but it will revert to USD in the checkout,… Read More »What is the currency?
We have several warehouses in the US, Canada, Australia and EU. You don’t have to pay customs fees in most of these countries because we’ve already paid them. However, if you are located outsides these locations, such as in Switzerland or Norway for example, you may be required to pay… Read More »Do I have to pay customs fees?
Free. We ship worldwide for free. Note that custom duties (including VAT) may apply for deliveries to countries outside the USA, Canada, Australia and EU. If applied, duties will be requested by the local customs on delivery.
Sure, you can return it up to 100 days after it was delivered. We always aim to make sure our customers love our products, but if you want to return an order, just email us directly at firstname.lastname@example.org, and we’ll take you through the process: 1. Print the Return Packing Slip and the… Read More »Can I return my product?